Welcome to the FAQ page!

Here, we’ve gathered answers to some of the most frequently asked questions about our high-quality timber staircases, from design options to installation and maintenance tips. Whether you’re looking to enhance your home with a custom staircase or have questions about the materials we use, this page is a great place to start. If you don’t find the information you’re looking for, our dedicated team is just a click away to provide further assistance. Let us help you create the perfect staircase for your space!

 

  • Timber staircases are crafted from natural wood, such as hardwoods (e.g., oak, beech, walnut) or softwoods (e.g., pine, spruce). The type of wood impacts the look, durability, and cost of the staircase.

  • Timber staircases offer natural beauty, durability, and versatility. They can complement both modern and traditional interiors. Additionally, wood is eco-friendly when sourced sustainably.

  • • Aesthetic Appeal: A warm, elegant look that enhances the space.
    • Durability: Long-lasting with proper care.
    • Customization: Available in various styles, finishes, and designs.
    • Eco-Friendly: Renewable resource if sustainably sourced.

  • The price varies based on the wood type, design complexity, and size. A basic staircase might start around $1,500-$3,000, while premium hardwood staircases or custom designs can cost upwards of $3,000–$15,000.

  • Installation typically takes between 2 to 5 days, depending on the design complexity and whether the staircase is pre-fabricated or custom-built.

  • • Regular cleaning: Dust or sweep to remove dirt and debris.
    • Sealing and polishing: Protect the wood with polish and sealants.
    • Avoid moisture: Keep the area dry to prevent warping.
    • Repairs: Address scratches or damage promptly.

  • Yes, timber staircases can be used outdoors, but they require special treatment (e.g., pressure treatment or sealing) to protect them from weather and moisture.

  • • Straight Stairs: Simple and cost-effective.
    • Spiral Stairs: Space-saving and elegant.
    • L-Shaped & U-Shaped: Great for larger spaces, with landings.
    • Curved Stairs: Custom-designed for a luxurious, sweeping look.

  • Yes, timber staircases are safe when built and installed correctly. For added safety, consider non-slip finishes, secure handrails, and proper spacing between steps.

  • Yes, timber staircases can be painted or stained to match your decor. Staining enhances the wood grain, while painting offers a solid, uniform color. A protective sealant should be applied for durability.

  • When selecting wood, consider:
    • Aesthetic: Lighter woods (e.g., ash) for a modern look, darker woods (e.g., walnut) for a classic feel.
    • Durability: Hardwoods like oak are more durable than softwoods.
    • Budget: Softwoods tend to be more affordable than hardwoods.

  • With proper maintenance, a timber staircase can last for decades. Hardwoods can last upwards of 30 years, while softwoods may require more maintenance over time.

  • Yes, when sourced from responsibly managed forests (such as FSC-certified), timber staircases are an eco-friendly option. Wood is a renewable resource, and timber products have a lower carbon footprint than many alternatives.

  • Yes! Timber staircases can be combined with materials like metal, glass, or concrete to create a unique, contemporary design.

  • • Scratching & Dents: Wood can be damaged by heavy objects or improper use.
    • Warping: Changes in humidity can cause wood to expand or contract.
    • Squeaking: Loose joints may cause noise, but this can often be fixed with maintenance.

  • Yes, timber staircases must meet local building codes for safety, including tread depth, handrail height, and load-bearing capacity. Always ensure your staircase meets these standards by consulting a professional.

  • Yes, we offer custom designs tailored to your specific style and space requirements. Our expert team will work with you to create the perfect staircase for your home or business.

  • 1. Melbourne Experts, Melbourne Standards
    We understand the unique design culture, building codes, and climate of Melbourne. Whether you're building in a heritage overlay zone or a modern new estate, we tailor each staircase to suit your space—and to meet or exceed all local compliance requirements.

    ✅ 2. Bespoke Craftsmanship That Lasts
    We don’t believe in cookie-cutter solutions. Each staircase we build is custom-designed to your home and your lifestyle, using premium materials like:

    Australian hardwoods

    Architectural steel

    Structural glass

    The result? A staircase that’s built to last—in both style and structure.

    ✅ 3. Timeless Designs, Not Just Trends
    We design staircases that age beautifully. Our focus is on timeless aesthetics that blend seamlessly with a variety of interior styles—from contemporary to classic, Scandi to industrial. This ensures your staircase:

    Stays stylish over decades

    Boosts long-term property value

    Appeals to future buyers

    ✅ 4. End-to-End Project Management
    From design consultation through to installation, we handle everything. Our streamlined process ensures:

    Clear communication

    Minimal disruption to your build or renovation

    Precision installation by skilled tradespeople

    We work closely with homeowners, architects, and builders to bring your vision to life on time and on budget.

    ✅ 5. Reputation You Can Trust
    With years of experience across Melbourne, we've built a strong reputation for quality, integrity, and reliability. Our past projects speak for themselves—and so do our satisfied clients.

    “Our staircase from Timeless Staircase is the centerpiece of our home. Beautifully built, incredibly solid, and just stunning.” – Melbourne Homeowner, Hawthorn

    ✅ 6. Sustainability Matters
    We source ethically and build responsibly. Our commitment to sustainable practices ensures your staircase is not only timeless in style—but mindful in impact.

    Let's Build Something Enduring
    Whether you're after a sleek floating staircase or a more traditional feature stair, Timeless Staircase is your partner in creating a lasting impression.

    📞 Contact us today for a consultation or quote.